Privacy policy

1. Introduction

Ellison Tillyard Callanan values our commitment to protecting your privacy and the privacy of any personal information provided to us.

We are bound by the National Privacy Principles ('NPPs') contained in the Privacy Act 1988 (Cth) ('Privacy Act').

2. What is personal information?

Personal information means information or an opinion relating to an individual which can be used to reasonably ascertain the identity of that individual.

3. Why do we collect personal information?

We collect personal information in order to properly assess the instructions we are given and to deliver superior legal advice and services.

4. What personal information do we collect?

In general, the type of personal information we collect includes, but is not limited to: name; address; email address; telephone and facsimile; and personal history and details.

5. How do we collect the personal information?

We generally collect personal information in a variety of ways, for example from:

  • information you provide to us in person, by telephone, by facsimile, through our website, or by other electronic communication channels, or
  • other people in the course of acting for you.
6. How do we use the personal information?

We may use and disclose your personal information for appropriate purposes such as for:

  • the primary purpose for which it is collected:
    • to provide legal advice or other agreed services;
    • to conduct our business;
    • to communicate with you.
  • the secondary purpose if:
    • the secondary purpose is related to the primary purpose;
    • the use or disclosure is reasonably expected by you;
    • the use or disclosure is required by governmental regulatory bodies;
    • the use or disclosure is required to comply with our legal obligations under the law or permitted under the Privacy Act.
7. How do we manage your personal information?

We endeavour to maintain procedural safeguards to protect the security of your personal information by use of physical security and restricted access to electronic records. Our personnel are subject to confidentiality and privacy requirements.

8. Links to other websites

This website may contain links to other websites that may be of interest to you. We make no warranties or representations about these websites. The websites to which we provide links are not subject to this Privacy Policy.

9. Accuracy of personal information

We rely on the accuracy and completeness of the personal information collected from you or from other people. Please let us know by email or post if there are any changes or corrections to the personal information we hold about you.

10. Access to personal information

Subject to the exceptions under the Privacy Act, you can gain access to your personal information collected by us.

Such requests should be communicated to us by email or post and we may further require you to verify your identify and/or clarify details of the request made.

Although there is no charge for requesting such access, there may be charges for providing copies of your records.

11. Enquiries or complaints

If you have any enquiries, concerns or complaints over the privacy of your information held by us, please communicate to us by email or post. We will endeavour to deal with your enquiries in a reasonably prompt manner.

12. Changes to this Privacy Policy

The contents of this Privacy Policy are subject to change. Any changes to this Privacy Policy will be updated on our website from time to time.

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